Privacy Policy
Privacy Policy
At Langley Meadows, we are committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your information when you visit our website, make a booking, or contact us.
Who We Are
Langley Meadows
Brun Lane, Derbyshire, United Kingdom DE6 4LU
Email: [email protected]
Information We Collect
We may collect and process the following information:
- Name
- Email address
- Phone number
- Booking details
- Guest information
- Payment and billing information
- Messages submitted through our contact forms
- Website usage data through cookies and analytics tools
How We Use Your Information
We use your information to:
- Process and manage bookings
- Respond to enquiries
- Provide customer support
- Improve our website and guest experience
- Send booking confirmations and important stay information
- Comply with legal obligations
We will never sell your personal information to third parties.
Payments
Payments made through our website are processed securely through trusted third-party payment providers. We do not store full payment card details on our servers.
Website Analytics
We may use analytics tools to understand how visitors use our website and improve performance. This may include information such as:
- Pages visited
- Time spent on the website
- Device and browser type
- General location data
This information is anonymous and used for website improvement purposes only.
Marketing Communications
If you choose to subscribe to updates or marketing emails, you may receive occasional news, offers or updates from Langley Meadows.
You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.
Data Storage and Security
We take appropriate security measures to protect your personal information from unauthorised access, disclosure or misuse.
Your information is stored securely and only retained for as long as necessary for booking, legal or business purposes.
Third-Party Services
Our website may contain links to third-party platforms including booking systems, maps, Instagram, or payment providers. We are not responsible for the privacy practices of external websites.
Your Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data where appropriate
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact: